Job Details

Job Summary:
The Medical Imaging Scheduler is responsible for managing patient appointments, coordinating imaging procedures, and ensuring smooth workflow within a high-volume radiology department. The role involves verifying insurance, registering patients, and supporting operational efficiency across multiple imaging modalities.

Responsibilities:

• Manage inbound and outbound calls to schedule patients and address inquiries.
• Verify insurance coverage, obtain authorizations, and facilitate patient registration.
• Coordinate imaging appointments for X-ray, ultrasound, mammography, and DEXA scans.
• Maintain accurate electronic health records, work queues, and order processing.
• Support process improvements and collaborate with clinical staff to enhance patient access.
• Handle patient documentation retrieval, address scheduling issues, and escalate complex cases.

Qualifications:

• Hold a high school diploma or equivalent with 6+ months experience in medical imaging or radiology scheduling.
• Possess 1+ year experience in a healthcare setting focused on patient access, scheduling, or call center operations.
• Demonstrate proficiency with electronic health records, insurance verification, and imaging procedures.
• Exhibit strong communication, problem-solving, and customer service skills.
• Prefer candidates with 2+ years radiology scheduling experience and familiarity with Genesys Cloud or Epic systems.

Benefits & Growth:

• Opportunity to work within a dynamic healthcare environment supporting multiple imaging modalities.
• Develop expertise in medical scheduling, insurance processes, and healthcare IT systems.

• Day 1 Medical, Dental, and Vision insurance
• Travel reimbursement for assignments
• Paid sick leave and additional valuable benefits
• Access to our $1,000 Inspire a Friend Referral Program

Choosing TactStaff means partnering with a team that understands the unique demands and rewards of Administrative. We're here to provide you with meaningful assignments that support your professional growth while ensuring each role is a step toward achieving your long-term career goals.

Apply today to experience how TactStaff can elevate your Administrative career!