Job Details

Job Summary:
Coordinates medical imaging appointments within a busy radiology department, ensuring efficient scheduling and patient access. Serves as a liaison between patients, technologists, and physicians to facilitate smooth workflow operations.

Responsibilities:

• Manage inbound and outbound calls to schedule, confirm, and reschedule imaging appointments.
• Verify insurance coverage, obtain authorizations, and assist with patient registration processes.
• Maintain accurate electronic health records, work queues, and imaging orders.
• Assist patients by providing detailed instructions and collecting necessary documentation.
• Coordinate retrieval and distribution of prior imaging records and CDs.
• Collaborate with clinical staff to improve scheduling efficiency and reduce call abandonment.

Qualifications:

• Hold a High School Diploma or equivalent with at least 6 months experience in a radiology or imaging environment.
• Possess 1+ years in medical scheduling, patient access, or call center operations.
• Demonstrate proficiency with high-volume call workflows and electronic health records systems.
• Exhibit strong communication, customer service, and problem-solving skills.
• Knowledge of medical terminology and imaging procedures like X-ray, ultrasound, mammography, and DEXA.

Benefits & Growth:

• Opportunity to develop skills in medical scheduling and healthcare operations.
• Work within a dynamic, patient-focused environment with potential for advancement.

• Day 1 Medical, Dental, and Vision insurance
• Travel reimbursement for assignments
• Paid sick leave and additional valuable benefits
• Access to our $1,000 Inspire a Friend Referral Program

Choosing TactStaff means partnering with a team that understands the unique demands and rewards of Administrative. We're here to provide you with meaningful assignments that support your professional growth while ensuring each role is a step toward achieving your long-term career goals.

Apply today to experience how TactStaff can elevate your Administrative career!