Job Details

Job Summary:
Seeking a Patient Service & Scheduling Specialist responsible for managing patient interactions, appointment scheduling, and administrative tasks within a healthcare setting. The role ensures smooth patient flow, accurate data entry, and compliance with regulatory standards.

Responsibilities:

• Respond to patient calls and inquiries promptly, delivering excellent customer service.
• Schedule, confirm, reschedule, and cancel patient appointments via phone or in person.
• Collect copays, obtain insurance cards, signatures, and referrals, and update records in the EMR system.
• Verify patient demographics, insurance eligibility, and benefits to ensure accuracy.
• Obtain pre-authorizations, referrals, and coordinate benefits to support administrative efficiency.
• Uphold compliance with federal, state, and local regulations while maintaining patient confidentiality and safety.

Qualifications:

• Proven experience in patient scheduling, customer service, or healthcare administration.
• Strong knowledge of EMR systems, preferably EPIC.
• Excellent communication and interpersonal skills.
• Ability to verify insurance and benefits accurately.
• High school diploma or equivalent; healthcare-related certification is a plus.
• HIPAA compliance knowledge required.

Benefits & Growth:

• Opportunity to develop healthcare administrative skills and gain experience in patient management.
• Access to specialized training, including EPIC and HIPAA modules.
• Supportive environment focused on professional growth and development.

• Day 1 Medical, Dental, and Vision insurance
• Travel reimbursement for assignments
• Paid sick leave and additional valuable benefits
• Access to our $1,000 Inspire a Friend Referral Program

Choosing TactStaff means partnering with a team that understands the unique demands and rewards of Administrative. We're here to provide you with meaningful assignments that support your professional growth while ensuring each role is a step toward achieving your long-term career goals.

Apply today to experience how TactStaff can elevate your Administrative career!