Job Details

Job Summary:
The Patient Services Representative supports front-office operations in outpatient clinics, ensuring efficient patient registration, check-in, and communication. This role focuses on delivering excellent customer service while managing accurate and confidential patient records.

Responsibilities:

• Greet patients and facilitate their check-in process efficiently.
• Verify and update demographic and required documentation in electronic medical record systems.
• Communicate clearly and professionally with patients to guide them through registration procedures.
• Maintain accurate, complete, and confidential patient information in accordance with privacy protocols.
• Collaborate with clinical and administrative staff to support smooth patient flow and resolve registration issues.
• Manage multiple administrative tasks in a fast-paced outpatient clinic environment.

Qualifications:

• Possess at least 2 years of experience with front-office administrative and patient registration processes.
• Demonstrate strong customer service skills in a patient-facing or public environment.
• Be proficient in electronic medical record systems, preferably Epic or similar platforms.
• Exhibit attention to detail and accuracy in verifying documentation and demographic information.
• Hold a valid State License (if applicable) and current AHA certifications.
• Be able to communicate effectively and maintain confidentiality at all times.

Benefits & Growth:

• Opportunity to gain experience supporting outpatient clinics and seasonal health programs.
• Develop skills in healthcare registration workflows and patient engagement.
• Collaborate with diverse healthcare professionals in a dynamic, fast-paced setting.

• Day 1 Medical, Dental, and Vision insurance
• Travel reimbursement for assignments
• Paid sick leave and additional valuable benefits
• Access to our $1,000 Inspire a Friend Referral Program

Choosing TactStaff means partnering with a team that understands the unique demands and rewards of Administrative. We're here to provide you with meaningful assignments that support your professional growth while ensuring each role is a step toward achieving your long-term career goals.

Apply today to experience how TactStaff can elevate your Administrative career!