Job Details

Job Summary:
The Patient Services Representative supports front-office operations within an outpatient flu and TB clinic. They serve as the primary point of contact for patients, managing registration, check-in, and demographic verification to ensure smooth patient flow and accurate recordkeeping.

Responsibilities:

• Greet patients and facilitate their check-in process efficiently.
• Complete patient registration by verifying demographic and insurance information.
• Update and maintain accurate records in the electronic medical record system.
• Communicate clearly and professionally with patients regarding registration procedures.
• Manage multiple administrative tasks in a fast-paced outpatient clinic environment.
• Collaborate with clinical and administrative staff to resolve registration discrepancies.

Qualifications:

• Demonstrate experience with front-office administrative processes and patient registration.
• Possess customer service experience in a patient-facing or public-facing setting.
• Be proficient with electronic medical record systems or similar registration platforms.
• Hold at least 2 years of relevant healthcare administrative experience.
• Maintain a valid State License and current AHA certification.
• Exhibit strong communication skills and attention to detail.

Benefits & Growth:

• Gain experience working in outpatient clinic settings supporting seasonal health services.
• Enhance your administrative and patient engagement skills in a dynamic healthcare environment.
• Opportunities for ongoing training and professional development within the healthcare industry.

• Day 1 Medical, Dental, and Vision insurance
• Travel reimbursement for assignments
• Paid sick leave and additional valuable benefits
• Access to our $1,000 Inspire a Friend Referral Program

Choosing TactStaff means partnering with a team that understands the unique demands and rewards of Administrative. We're here to provide you with meaningful assignments that support your professional growth while ensuring each role is a step toward achieving your long-term career goals.

Apply today to experience how TactStaff can elevate your Administrative career!