Job Details

Job Summary:

The Patient Services Representative plays a vital role in supporting front-office operations within outpatient clinics, ensuring smooth patient registration and check-in processes. They serve as a primary point of contact for patients, providing excellent customer service and accurate information management.

Responsibilities:

• Greet patients and facilitate their check-in and registration processes promptly and efficiently.
• Verify demographic information and required documentation accurately and thoroughly.
• Update and maintain patient records in electronic medical record systems with confidentiality.
• Communicate clearly and professionally with patients regarding registration procedures and clinic protocols.
• Collaborate with clinical and administrative staff to ensure seamless patient flow and address any registration discrepancies.
• Manage multiple administrative tasks in a fast-paced outpatient clinic environment.

Qualifications:

• Possess at least 2 years of experience in front-office administrative processes within healthcare settings.
• Demonstrate proficiency in electronic medical record systems or similar registration platforms.
• Exhibit exceptional customer service skills in patient-facing or public environments.
• Hold a valid state license if applicable, with certifications per AHA standards.
• Ability to verify documentation with high accuracy and attention to detail.
• Familiarity with outpatient clinic workflows, especially flu, TB, and seasonal health clinics preferred.

Benefits & Growth:

• Opportunity to work in dynamic outpatient clinic environments and enhance healthcare administrative skills.
• Gain experience supporting diverse patient populations and health programs.
• Engage in ongoing professional development through system training and certification updates.

• Day 1 Medical, Dental, and Vision insurance
• Travel reimbursement for assignments
• Paid sick leave and additional valuable benefits
• Access to our $1,000 Inspire a Friend Referral Program

Choosing TactStaff means partnering with a team that understands the unique demands and rewards of Administrative. We're here to provide you with meaningful assignments that support your professional growth while ensuring each role is a step toward achieving your long-term career goals.

Apply today to experience how TactStaff can elevate your Administrative career!